FAQ
1. Q: Can you offer a free sample?
A: Yes, but usually the customer needs to pay the freight
2. Q: Are you a manufacturer?
A: Yes, we have provided professional products in the fence field for 10 years.
3. Q: What information do I need to supply when I have an inquiry?
A: If you have any inquiries, please kindly advise the following items: Dimensions, sizes, shapes, and drawing with tolerances. Material grade and surface coating (if necessary).
4. Q: What about the sample time and charge?
A: (1) 7-10 days if you want to customize your requirement, charge according to your design and air freight.
(2) 3-7 days for our existing samples for reference, charge only the air freight.
5. Q: What about the delivery time?
A: We only need three weeks to finish one full 40' HQ container product.
Fast Delivery When you choose the item and decide on your design, we can produce it as fast as possible, and deliver it as quickly and conveniently as possible.
6. Q: Could you provide me with the shortest lead time?
A: We have materials in our stock, if you need them, you can tell us and we will try our best to satisfy you.
7. Q: What is your MOQ?
A: 10-100-500-1000-5000-10000-200000 pcs etc. depending on a different size, items, design, and process. MIN and SMALL quantity accept accordingly.
8. Q: How to pay you?
A: T/T in advance(telegraphic transfer-bank order), for small orders, sample orders, or shipment by air.Western Union cash - for small orders or samples order.Other payments: L/C, D/A, D/P, MoneyGram, Paypal, or Escrow. Different areas may exist some differences.
9. Q: Could I pay a visit to your factory?
A: Yes, of course, if you need, we will help you visit our factory, everything will be well arranged.
10. Q: Can I customize the products?
A: Yes, as long as provide specifications and drawings, we can do what you want products.
11. Q: what is the quality warranty?
A:20 years long life quality warranty.
12. Q: If I have more questions, where can I get the answer?
A: Any issues, please feel free to contact us any time.